Shipping policy

Shipping Policy: Pokestorms

At Pokestorms, we understand that when you add to your collection, you want it delivered as quickly and safely as possible. To provide the best experience, we have streamlined our logistics to offer a premium, fast-tracked shipping service for all our collectors.

Shipping Rates & Timelines

Express Shipping: We use expedited shipping methods to help ensure your items arrive safely and quickly.

Cost: Free shipping on all orders. We believe in transparent pricing with no hidden fees at checkout.

Delivery Window: 1–4 business days nationwide within Australia.

Handling Time: Orders are typically processed and dispatched within 1 business day.

Tracking Your Order

Once your order is dispatched, you will receive an automated email containing your tracking number. You can monitor your package’s journey from our door at 24 Ballina Street, Colebee NSW to yours.

Safe Delivery & Collector Quality

All items are packed with professional care using protective materials. We know the importance of “mint” condition, so we ensure TCG boxes, card corners, and board games are shielded from transit damage.

If your package arrives damaged, please contact us immediately so we can make it right.

Contact Information

Email: quhuxevigeje73@gmail.com
Phone: +61 2 8840 1986
Address: 24 Ballina Street, Colebee NSW 2761, Australia